Terms of service.

These terms are an agreement between you and [Company legal name] (“VoiceCon”, “we”, “us”). They cover the VoiceCon apps, website and the calling and voice-conversion services behind them. By creating an account or using VoiceCon, you agree to them.

Our Privacy policy and Consent policy are part of these terms. Please read the Consent policy in particular, since it sets out whose voice you may use.

• You must be at least 18 years old and able to enter a binding contract.
• Each account belongs to one real person. You may not create accounts for others or share yours.
• You must give accurate information and pass identity verification before using voices or calls.
• You may not use VoiceCon if we have previously suspended or closed your account for misuse.

Keep your password private. You are responsible for what happens under your account. For security, signing in on a new device signs you out of any other device.

If you think someone else has access to your account, change your password and contact us at [support@your-domain].

Before you can add a voice, use the Studio or place calls, you must upload the front and back of your national ID (NID) and a selfie holding it. A member of our team reviews these by hand.

We may reject a submission (for example if images are unclear or don't match) and ask you to try again. We may also refuse or withdraw verification if we have reason to believe the documents aren't genuine or aren't yours.

VoiceCon is offered on a paid subscription (monthly or yearly). Prices are shown before you pay. Subscriptions are paid in advance for each billing period.

• Renewal and cancellation: [Describe how renewal works and how to cancel].
• Refunds: [Describe your refund policy].
• Price changes: we'll tell you in advance, and they apply from your next billing period.
• Your phone number: an active subscription includes a phone number assigned to your account. The number isn't transferable, and it may be returned to our pool and reassigned after your subscription ends or your account is closed.

You may only add a voice that is:

• your own;
• someone else's, with their explicit written permission to use it on VoiceCon; or
• licensed to you on terms that cover voice conversion and phone calls.

Each time you add a voice you confirm you have that right, and we record when you confirmed it. We may ask you to show the permission or licence, and remove the voice if you can't. The full rules are in the Consent policy.

You must not use VoiceCon to:

• use anyone's voice without their permission, or impersonate a real person to deceive someone;
• commit fraud or scams, or pose as a government body, bank, business or official;
• harass, threaten, bully or abuse anyone;
• get around voice-based security checks (for example a bank's voice ID);
• make unsolicited bulk or automated calls, or break laws on calling, recording or telemarketing;
• get around identity verification, or let someone else use your verified account;
• interfere with, reverse-engineer or overload the service.

You are responsible for following the laws that apply where you and the person you call are, including laws on recording calls and on telling people they are hearing a converted voice.

• Calls are carried by third-party telephone carriers. Some destinations may be unavailable or restricted.
• Live conversion adds a short delay (about 0.6 seconds in Fast mode and 1.3 seconds in High quality), and quality depends on your connection.
• If voice conversion stops during a call, the call ends with a short message. It will not continue in your real voice.
• Don't rely on VoiceCon for emergency calls. Use a regular phone to contact emergency services.

We work to keep VoiceCon available but can't promise it will always be uninterrupted or error-free.

You keep ownership of the recordings you upload. You give us permission to store and process them only as needed to provide VoiceCon to you, for example to convert your voice during calls and previews, and to review consent and investigate misuse.

We don't sell your recordings. [Confirm: we do not use customer recordings to train models].

We may suspend or close your account, without refund, if you break these terms or the Consent policy, if we suspect fraud or misuse, or if the law requires it. A suspended account is signed out everywhere and can't place calls.

You can stop using VoiceCon at any time. To close your account, contact [support@your-domain]. What happens to your data is explained in the Privacy policy.

VoiceCon is provided “as is”. To the extent the law allows, we don't make promises about how closely a converted voice matches the original, or that the service will suit a particular purpose.

To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability is limited to [liability cap, e.g. the fees you paid in the last 12 months]. Nothing in these terms limits liability that can't legally be limited.

You agree to cover our reasonable losses if they arise from your misuse of VoiceCon, for example using a voice without permission.

We may update these terms. If a change is significant, we'll let you know in the app or by email before it takes effect. If you keep using VoiceCon after that, the new terms apply.

These terms are governed by the laws of [Country / state].

[Company legal name], [Registered address]. Email [support@your-domain].