VoiceCon
Real-time voice

VoiceCon Legal

Consent policy.

Whose voice you may use on VoiceCon, and what we do to keep it that way.

Effective [Effective date] · Last updated [Last updated date]

Draft. This document is being reviewed and isn't final yet. Highlighted values are still to be confirmed.

In short
  • Your own voice is always fine. Anyone else's needs their written permission, or a licence.
  • Never a child's voice, never to trick someone, never to get past voice security.
  • Every account is identity-checked and every voice has a consent record.
  • If your voice is being used without permission, tell us and we'll act on it.

01Why this matters

A voice is personal. It carries someone's identity, and people trust what they hear. VoiceCon can change how you sound on a live call, so we only allow it with voices you have the right to use. This policy is part of our Terms of service.

02Whose voice you may use

Your own voiceAlways fine, including old recordings of yourself, for example after losing your voice.
Someone who agreedOnly with their explicit, written permission to use their voice on VoiceCon.
A licensed voiceOnly if the licence covers voice conversion and phone calls.

Anything else is not allowed.

03What counts as permission

Permission must be:

  • Written: a signed document or a clear message such as an email.
  • Specific: it names the person and says their voice may be used with VoiceCon, on calls and/or recordings.
  • Freely given: by an adult who understands what they're agreeing to.
  • Current: if they withdraw it, it no longer counts.

Keep a copy. We may ask to see it, and we'll remove the voice if you can't show it.

04Never allowed

  • The voice of a public figure, celebrity or anyone else without their permission or a licence.
  • The voice of a child.
  • The voice of someone who has died, unless whoever holds the rights to it has agreed in writing.
  • Making someone believe they are speaking with a person they aren't, to trick, pressure or harm them, for example posing as a relative in trouble, a bank, a government office or an employer.
  • Getting past voice-based security, such as a bank's voice ID.
  • Harassment, threats, or political or financial deception.

Follow the law where you and the person you call are. Some places require you to tell people when they are hearing a converted voice, or when a call is recorded.

05How we enforce it

  • Verified people only. Every account passes a manual identity check (ID and selfie) before voices or calls are unlocked.
  • Consent on record. Each voice can only be added after you confirm you have permission, and we store when you did.
  • Accountable calls. Calls go out from the number assigned to your account, never a hidden or borrowed one.
  • Review and action. We investigate reports, can review voices and call records, and can suspend an account immediately. We cooperate with lawful requests from authorities.

06If permission is withdrawn

Stop using the voice straight away and delete it from the app. If you hold a licence that ends, the same applies.

07Report misuse

If you think VoiceCon is being misused, including if your own voice is being used without your permission, email [abuse@your-domain]. It helps to include:

  • the number that called you, and the date and time;
  • what happened;
  • if it's your voice, how we can confirm that it's you.

We'll look into it, remove voices used without permission, and suspend accounts that break this policy.